Medical Receptionist

Medical Receptionist/Front Office

Location: Manhattan and Brooklyn

Position Type: Full-Time

Compensation: $18.00 - $20.00 per hour

We are a patient-centered, multi-specialty medical practice with seven locations across New York City. We are seeking Medical Receptionists to help support our busy practice.

Principal Duties and Responsibilities

• Schedule appointments for patients.
• Obtain and enter accurate demographic information and enter into the EMR.
• Answer the telephone promptly, politely, and professionally.
• Schedule appointments correctly - review appointment date, time, and location.
• Answer questions and offer other information, as requested, to provide patient-focused service.
• Make patient reminder calls as requested.
• Make calls to reschedule appointments when necessary.
• Help patient check in for their appointments, collect proper copays, deductibles and balances.
• Behave in a very professional and accommodating manner.
• Light scanning/filing.
• Other reasonably related duties as assigned by supervisor or manager.

Requirements:

• Ability to handle confidential and sensitive information.
• Ability to communicate effectively on the telephone and in person.
• Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.
• Ability to exercise good judgment to handle difficult patients successfully.
• Ability to demonstrate good customer service.
• Associate's Degree or related healthcare certification preferred.
• One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology.

Preference will be given to applicants with physical therapy, women's health, and eClinicalWorks experience.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person